Intouch windowviewer license could not be acquired loc file that Mario Meza sent me back in May, and WindowMaker was able to open. 5, then the License Manager should be upgraded before the License Server. Read More It is possible to encounter a situation where you are unable to select licenses to be activated in the AVEVA Enterprise License Manager. When attempting to access InTouch application through thin manager, client is receiving an error "This InTouch application could not acquire a Read/Write License for Remote Desktop Services Client" InSource Support Center helps you to find FAQ, how-to guides and step-by-step tutorials. Read More Jun 14, 2023 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Click Retry to check for a license. Author: Kevin Modlin Oct 3, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Oct 14, 2024 · InTouch HMI 2023 R2 P01 includes a number of new features, hot fixes, and provides support for the latest versions of Microsoft products. Tag Viewer displays only the tags available in the local InTouch Jan 23, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. After installing wonderware I opened application manager, searched for the desired application, and attempted to launch Feb 20, 2025 · Cause: The license file installed is a runtime license meaning only WindowViewer can be run, or if trying to run WindowViewer this may occur if you are using an InTouch for System Platform License. In InTouch WindowMaker, select Special->Application Type. " When viewing license details in license manager noted that client had demo consignment license with InTouch Dev Unlimited Tags version 23. Read More Dec 31, 2022 · Hello I'm learning Wonderware in touch. AVEVA Enterprise Licensing 4. ini file, will instruct WindowViewer to continue to attempt acquiring a license in the background for the number of times specified in the parameter. Mar 5, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Jul 15, 2025 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Is there a way to get in with a demo license to do them? In ifix for ex Reserving a license to a particular device ensures that the license cannot be acquired by another InTouch application and interrupt or prevent your application from running. If a license is acquired, the dialog box will close and WindowViewer will be launched. InSource Support Center helps you to find FAQ, how-to guides and step-by-step tutorials. A License Server can be located on the SCADA network as a centralized License Server serving and managing all licenses across the network or the License Server can be the same node running Apr 10, 2025 · You can view the specific information for the current license consumed by WindowMaker or WindowViewer. Read More InSource Support Center helps you to find FAQ, how-to guides and step-by-step tutorials. After installing the license, the system switches to demo mode after about one hour Sep 27, 2024 · [ISS Support Case] Trend application failing to acquire a license LVM: Support issue at NEG fiberglass. " We would like to show you a description here but the site won’t allow us. 5 and the installation went smoothly. Select AVEVA Enterprise License Server Legacy Support to allow support for legacy versions of Licensing on client nodes. It seems to think I have no Studio licenses available. This tech note provides instructions to replace the License Manager database file. Read More May 20, 2025 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Jan 16, 2019 · intouch打开时显示没有许可证intouch打开时显示没有许可证可能有以下几种原因：1. Migrating customer (temp migration on tier 2) Screen shot 20 pack and historian ongoing issue since InSource Support Center helps you to find FAQ, how-to guides and step-by-step tutorials. Apr 16, 2024 · The following table provides common issues and solutions related to acquiring licenses. If it acquires proper license then the WindowViewer will open normally. Request AVEVA to get the license server to be removed from the FNE Server 2. InTouch软件与Modbus设备通讯的速度缓慢 3. Read More Description Client called in because when trying to launch WindowViewer user is receiving failure to acquire license message. Sep 2, 2024 · Hello Everyone, I'm facing an issue with Aveva Intouch Wonderware 2020 R2. For example, if an application with ReadOnly remote access configuration is launched in WindowViewer in an RDS client session, it will look for a ReadOnly InTouch license. loc file to enable WindowMaker to function. The issue is license allocation. Refer to the GCS Technology Matrix for the list of supported Dec 11, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. I created my graphics in windowmaker but when i press runtime . Read More Jul 30, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. May 17, 2023 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. You can do one of the following: Get a valid license and select Retry. Hello, I have a problem with Intouch Windows Maker that does not open. Oct 11, 2024 · Apparently I still need a . Jun 3, 2021 · Note: If License Manager or License Server is in version 3. Author: Kevin Modlin Published: March 6th, 2025 Details: Jun 4, 2025 · Description Unable to launch WindowViewer with the following error resulting: "This InTouch application could not acquire a ReadWrite license for Remote Desktop Services client. The new licensing model supports both online and offline activation and provides greater security and license management for Wonderware software. Read More [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. 1. 1 includes corrections for the issues listed in the following table. May 1, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Check the box for InTouch ViewApplication. Read More Sep 27, 2024 · [ISS Support Case] License could not be acquired - intouch Last updated: March 6th, 2025 Description v2023 r2 p01 Tried : Clicked Retry option. Have a runtime with license could not be acquired message. Read More Mar 12, 2025 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Cancel all the pending activation. When viewing logger client had the following message from component LicApiSvcProxy>NET: "Failed to communicate with Aveva Enterprise License Product service". Read More Feb 8, 2022 · Description Over the weekend, Windowviewer stopped running on clients and produced the "License Cannot be acquired" message. Last updated: October 17th, 2025 Description They launch windowviewer and gets message: license could not be acquired 2020 r2 Author: Kevin Modlin Published: October 17th, 2025 Details:. exe) is set to auto start on boot up and the application loaded is either a demo application or the last application in memory (and not the current app you want to load). Dec 19, 2023 · Select AVEVA Enterprise License Server to install the secure license server. Thank you for your patience! Dec 4, 2020 · Remote Desktop Services and InTouch HMI When InTouch HMI 2020 R2 is installed on an older Windows 10 or Windows Server 2016 computer that has not been updated and has Remote Desktop Services enabled, WindowViewer may fail to launch. May 31, 2023 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Read More Dec 3, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. The information in this documentation is subject to change without notice and does not represent a commitment on the part of AVEVA. Oct 13, 2021 · I can logon to Orchestrator without any problem from a browser. Message: Key does not enable WindowViewer This means you have an InTouch for System Platform license, but your InTouch application is not of the type InTouch ViewApplication. Jan 5, 2023 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. In these cases, it may be necessary to replace the database file to correct the issue. Known Issues of Version 3. After you modify these general properties, you must restart WindowViewer for your changes to become effective. License requirement for InTouch WindowMaker You can now run WindowMaker without license. WindowMaker cannot be closed unless shut down using Task Manager. Read More InTouch 2023 R2 P01 includes corrections for the issues listed in the following table. These issues are listed by their Defect ID (IMS number), any assigned Service Request (SR) or Case Number with a brief description of the defect. Read More Mar 6, 2024 · Client reached out as when trying to open Window Maker they were receiving message stating: "License could not be acquired. Read More AVEVA - Global Leader in Industrial Software Nov 19, 2024 · Client reached out as when user was trying to start WindowViewer within terminal session user was receiving the following error: "WindowViewer cannot acquire a read/write license for remote desktop services client. Read More May 28, 2025 · Select the Cache Industrial Graphics not embedded in InTouch Windows check box to enable Industrial graphics symbol caching. I tried to delete an archive named appedit. Oct 2, 2024 · Thanks all for your comments and suggestions. Read More Configuring the ViewLicenseRetryCount key in the InTouch. Aug 24, 2008 · I recently received a new laptop from my company last week. Both WindowMaker and WindowViewer can enter the Grace Period. SITUATION Any Wonderware Product using Schneider Electric License Manager ACTION 1. Author: Kevin Modlin Published: March 7th, 2025 Details: Wonderware license error. I installed Wonderware Intouch 9. Author: Kevin Modlin Published: March 7th, 2025 Details: [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Read More May 1, 2024 · Description Client called in because when trying to launch WindowViewer user is receiving failure to acquire license message. After installing the license, the system switches to demo mode after about one hour SUMMARY Unable to activate license offline after processing the recv file and not able to run with demo license. Site will be available soon. 5 Apr 3, 2023 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. 5. Read More Jan 5, 2023 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. loc file for this new version? Mar 25, 2021 · Note: If License Manager or License Server is in version 3. Read More Mar 5, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Read More Nov 1, 2022 · [ISS Support Case] Window viewer not seeing license after power outage. The software described in this documentation is furnished under a license agreement. Select the Reset Industrial Graphic cached values and windows properties checkbox if you want to reset custom properties and window properties, when the window is closed and reopened. Feb 11, 2023 · 1. Feb 23, 2022 · InTouch License憑證設定教學。若無法啟用憑證，建議將Enterprise Licensing Platform版本升至3. Index of /docsIndex of /docs Nov 20, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Help, please. An InTouch machine cannot distinguish between an IT runtime license that came with a DEV license and any other IT Runtime license, so the license that should be used as part of the DEV bundle is available to be grabbed by any machine on which InTouch is launched. Read More Jan 9, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Cleared cache and restarted server. It provides you with a list of all available tags in the application arranged hierarchically, based on their alarm groups. Read More No Application - The InTouch Web Client could not detect the necessary supporting files for the last application run on WindowViewer. Read More Nov 19, 2024 · Description Client reached out as when user was trying to start WindowViewer within terminal session user was receiving the following error: "WindowViewer cannot acquire a read/write license for remote desktop services client. Oct 11, 2024 · Select one of the following options to proceed: o Remind me again in 15 minutes o Retry to acquire a valid license (tried) o Exit WindowMaker License could not be reacquired at: (today) Application will terminate at: (tomorrow) Maybe there is a new solution or I need a different . It is required to run this product； InTouch License安装后不可用 2. 1 cant see the license. Hi I have a problem with the license Intouch 2023R2 . Read More Jan 17, 2023 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. " Aug 12, 2025 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Apr 3, 2023 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. 系统没有安装完整，导致许可证信息丢失。 Sep 19, 2024 · Description this is on a testing environment it's been working for about 6 months on temporary licenses, but now cannot acquire the license Mar 5, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. I could not install it online and offline, it show error "License manager cannot to the License Server on Sep 2, 2024 · Hello Everyone, I'm facing an issue with Aveva Intouch Wonderware 2020 R2. Read More May 17, 2023 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Read More Mar 19, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Remote InTouch and RDS Services Configuration The WIN-911 Standard/Interactive/Advanced InTouch Source utilizes a combination of the Wonderware Alarm Toolkit and SuiteLink to integrate with InTouch applications. This is a Community license with one development laptop and a backup laptop for testing purposes. But after a few minutes of operation, I got a popup I never saw before: A valid license could not be acquired from license server. 5 Oct 3, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Not mission critical but does need to be addressed as quickly as possible. Nov 20, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. InTouch releases and returns the consumed license to the License Server when: The machine running InTouch is shutdown or The InTouch application is shutdown Note: In the event of InTouch HMI shutting down abnormally, licenses will not be returned. Now getting a message from within remote desktop session that says could not acquire a ReadWrite license. License Deactivated and Activated. 3. Read More May 28, 2025 · You can configure a set of general properties that determine the characteristics of WindowViewer as it runs an InTouch application. Read More Dec 18, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. For both Standalone and Managed InTouch applications, WindowMaker is allowed to run for InSource Support Center helps you to find FAQ, how-to guides and step-by-step tutorials. Refer to the GCS Technology Matrix for the list of supported Microsoft products. wonderware. lok, but the problem still continue: windows maker does not open. AVEVA 2023 Configurator and License Activation | AVEVA License with the Online Activation Method License offline activation link https://licenseactivation. Feb 25, 2024 · Hi I have a problem with the license Intouch 2023R2 . When you open the WindowViewer, a license check is made. If it fails to acquire license, the following dialog is displayed. How can I resolve this? Dumb question, but the license hasn't expired has it? You blacked out the date and it is a consignment license which do expire. You can run Tag Viewer only when WindowViewer is running. Dec 11, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. The IT4SP license supports Galaxy I/O only, not local I/O via InTouch Access Names. Sep 9, 2024 · 许可证冲突。已安装的许可证解决方案%X%d不支持当前系统解决方案%X%d。即将退出WindowViewer。 Jul 2, 2025 · Starting at about noon today, customer started getting an error when launching WindowViewer: This InTouch application could not acquire a ReadWrite license for Remote Desktop Services client. Read More Scenario 2: A more capable license is consumed after startup In this scenario, the license consumed after startup time is of greater or equal capability than the original. Read More Getting Started with Tag Viewer Tag Viewer is an external application that allows you to watch and monitor tags and modify tag values at run time. 0. Jan 19, 2020 · 今天遇到难事了，intouch lincense到期，DASERVER无法连接。但也不是全部无法连接，某些点无法控制。但有些PLC数据还可以抓取上来。看了日志是license无效，但买的正版授权 ,INTOUCH license到期后解决方法 Dec 18, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Read More Dec 2, 2022 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. This is a license upgrade, and will not cause WindowMaker or WindowViewer to enter the Grace Period. Read More Mar 3, 2023 · [ISS Support Case] New Install License Could Not Be Acquired Message Last updated: March 7th, 2025 Description Have a new intouch 2023 workstation. I could not install it online and offline, it show error "License manager cannot to the License Server on [ISS Support Case] InTouch License Acquisition Failure Client reached out as he when he was trying to start WindowViewer he was receiving license could not be acquired message. Select Free mode and then Continue to continue with free mode. it opens and shows nothing. Read More May 15, 2015 · There are times when WindowViewer (View. Apr 10, 2025 · The Grace Period is a twenty-four hour period in which InTouch can continue to run with the last good license's capabilities after certain conditions have occurred. It was purched from dell this month. I can't active the license. 7以上 Dec 14, 2006 · Chapter 1 Using the ArchestrA License Manager This guide describes the ArchestrA License Manager and how to use it to install, maintain, and delete licenses and license servers on local and remote computers. This software may be used or copied only in accordance with the terms of such license agreement. In this video, we demonstrate how to activate and deploy the new licensing for InTouch 2017 installations. If this checkbox is not selected, all client nodes that connect to this License Server would need to be upgraded to 4. Read More Jul 1, 2025 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Dec 5, 2022 · Opens intouch wviewer 2020 r2, gets message this intouch application could not acquire a read/write license for remote desktop services client. Read More LICENSE USE Once activated and using the License Manager application, licenses can be ‘reserved’ to a particular node or left unreserved (floating) to be acquired by a software product on the network. Readme files from previous releases of AVEVA InTouch HMI are posted on the support site. Open the required application in WindowMaker. In this video tutorial Explore Logic Control's comprehensive documentation for Wonderware InTouch, providing essential information and resources for efficient process and automation management. The guide also describes how to use the ArchestrA License Manager with hardware keys. At the end of the Dec 11, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Read More Jun 14, 2024 · About this Readme This Readme provides information about AVEVA InTouch HMI 2023 R2 P01. " Aug 5, 2025 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Read More Jul 3, 2025 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. When I try to create a robot with any license it says none are available upgrade your license. 2023 licenses were available last year. Both the Alarm Toolkit and SuiteLink support network connections to InTouch applications which provide WIN-911 the ability to connect to local WindowViewer application, remote Mar 6, 2024 · Client reached out as when trying to open Window Maker they were receiving message stating: "License could not be acquired. SP IDE and WindowViewer are running fine. InTouch HMI must be restarted and manually shut down to release licenses. Sep 30, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Read More Feb 19, 2025 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. lic’ could not be located. I tried using the . Common Solutions: - Install a development license on the system to enable the WindowMaker functionality. Click Demo Mode to run InTouch in Demo mode. Workaround: Nov 4, 2020 · InTouch启动WindowMaker或WindowView 提示 The License file C:\Program Files (x86)\Common Files\ArchestrA\License\wwsuite. Read More Sep 25, 2024 · In this case, the InTouch application's ReadWrite capability is defined by its remote access configuration and confirmed by the consumed license. I've re-downloaded the VM as given to me months ago and put in October's licence. I tried online and the offline way but it is still showing "license could not be adquired" Feb 20, 2025 · The license file installed is a runtime license meaning only WindowViewer can be run, or if trying to run WindowViewer this may occur if you are using an InTouch for System Platform License. I could not install it online and offline, it show error "License manager cannot to the License Server on May 31, 2023 · [ISS Support Case] License cannot be acquired when running window viewer Last updated: March 7th, 2025 Description Power outage took place and LM 3. Jun 18, 2021 · I am working with a computer that has a windows viewer license but I have to do a couple of design things with windows maker. Oct 3, 2024 · Hi everyone, I am trying to open Intouch Windowmaker 2023, and it says can't acquire license on the OCMC there is: Attempt to contact the License Server to refresh product license (s) has failed. Read More Sep 4, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. Oct 3, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. A trend application is not acquiring a license from a new flex license server with current 2020 licenses activated. Read More Nov 8, 2024 · [ISS Support Case] InTouch issue Upgraded from 2020 to 2023. In this Release InTouch HMI 2023 R2 P01 includes a number of new features, hot fixes, and provides support for the latest versions of Microsoft products. hasoltz oabow wjwz rmlrdr bdcd uan etpx ouhy nfya ilzo xpagrn ztw oupbuj lqwsd qgfr