Servicenow cmdb health compliance Mar 17, 2021 · NOTE: Keep the audit you created active. the summary is 100%, but the details reveal there are issues so Summary i CMDB Compliance is a tool set that enables administrators to certify CMDB data for correctness and fix any discrepancies found in the data. Assess CMDB Technical Health: Using ServiceNow built-in platform functionality to test Configuration Item records for completeness, correctness, compliance, and relationships. @Sanem I believe you can modify the threshold at the CI class manager 1. " Could you please assist with this issue urgently? Please find the screenshot below for reference. What I believe it’s not about just get up & configure all 3 C’s in one go as each & everyone of it requires a process to be defined & implemented. Jul 2, 2025 · CMDB Health Dashboard A healthy Configuration Management Database (CMDB) is the cornerstone of effective IT service management. Following is the ServiceNow docs page for this Nov 8, 2018 · I have set-up the Compliance in CMDB Health Dashboard for Windows and Linux Servers( both Physical and Virtual), and ran the scheduled job for Compliance. However, the CMDB Health Dashboard shows Compliance at 100% due to a lack of compliance rules, and while we have hidden the overall Compliance Scorecard, the general "CM Jul 22, 2024 · Hi, What are the steps to Audit my CMDB. IllegalStateException: CMDB Health Dashboard supports standard zoom capabilities built into modern web browsers and operating systems. LearningBuild skills with instructor-led and online training. g. (earlier we have it for Cloud Resource,AWS Sep 1, 2022 · Assess CMDB Technical Health: Using ServiceNow built-in platform functionality (CMDB Health Dashboard) to test Configuration Item records for completeness, correctness, compliance, and relationships. Hi Team, We previously had a CMDB view dashboard that was displaying all the relevant data, but suddenly no data is visible. Execute the CMDB Health Dashboard Compliance Scorecard job to calculate the audit results and display them on the CMDB Group Health Compliance Scorecard. Even after running the job also. CMDB Health calculates an aggregated score for three Key Performance Indicators (KPIs) which are correctness, compliance, and completeness, each further consisting of sub-metrics. should I install any plugins for this? Thanks The new CMDB dashboard provides an overall health score which is derived from three major metrics - correctness, compliance and completeness, each further consisting of sub-metrics. Tried t Jun 6, 2023 · I want to configure recommended field scorecard metric for correctness of CMDB so that the Health dashboard metrics are focused and provide value. But now that CMDB health Dashboard calculations have changed and we need to specify the compliance rule in order for us to get t Apr 26, 2022 · As Murali mentions check navigate to cmdb_health_metric_status. In this Share the Wealth session, Architect Brett Ishmael shows how to configure and use the Configuration Management Database (CMDB) Health Dashboard. Compliance Made Easy: A single source of truth simplifies audits and regulatory adherence. In this article, I'll explain the new scoring system with an example dataset. The overall health percentage reflects the condition of all CIs, evaluated against three essential criteria: correctness (data accuracy), compliance (adherence to defined standards), and Aug 26, 2025 · I'm looking for some clarification and best practices on how the completeness, correctness and compliance metrics in the CMDB Health Dashboard are defined and configured Feb 4, 2022 · Hi, in my CMDB Health Dashboard correctness scorecard is not evaluating. Learn more about CMDB Health and review the benefits it can provide for users in your organization. It acts as the single source of truth for IT assets, known as Configuration Items (CIs), and supports various ITIL processes such as incident management, change management, DeveloperBuild, test, and deploy applications DocumentationFind detailed information about ServiceNow products, apps, features, and releases. Jul 18, 2023 · The importance of maintaining ServiceNow CMDB governance, along with some practical tips and strategies for maintaining a healthy and accurate CMDB in ServiceNow. With a well-designed dashboard, you can: 🔹 Monitor data accuracy and completeness in real time 🔹 Track key metrics like compliance, redundancy, and CI relationships From the Tokyo version, we are not populating the primary/overall metric [Completeness, Compliance, Correctness] scores in the cmdb_health_scorecard/cmdb_health Sep 12, 2023 · However, the CMDB Health Dashboard shows Compliance at 100% due to a lack of compliance rules, and while we have hidden the overall Compliance Scorecard, the general "CMDB Health Scorecard" still shows Compliance at 100%. The overall CMDB health scorecard is the calculation of three Key Performance Indicators (KPIs) which are correctness, compliance, and completeness. The move to the CMDB Workspace, starting with the Xanadu release, provides greater flexibility and enables more rapid iteration, improvement, and adoption of ServiceNow capabilities. , By remediating duplicate Cis). Utilize CMDB Health Dashboards: ServiceNow provides CMDB Health Dashboards that offer key metrics like completeness, correctness, and compliance. Aug 11, 2025 · Hello all, I have configured CMDB Health Dashboard. Feb 12, 2025 · Learn how to make ServiceNow CMDB Health Inclusion Rules dynamic using Principal Classes. Mar 13, 2023 · Compliance: This refers to adherence to established standards, policies, and regulations governing IT service management. Nov 28, 2024 · FAQs 1. Apr 15, 2023 · Hi Sasipriya, Sure, I can help you with that. Regards, Saranya Aug 6, 2025 · Learn how ServiceNow CMDB creates a single source of truth for all configuration data, enabling smarter IT operations, faster incident resolution, and stronger governance. Mar 13, 2025 · In CMDB Workspace, there is a scheduled compliance job that you need to activate and execute manually if you want to see the changes immediately. Sep 24, 2025 · Hi Team, I am trying to configure compliance audit module. To Configure Required/Mandatory fields Fields can be marked as mandatory, meaning they must contain a value before the record can be saved. Jun 15, 2022 · Hi, Do you know why Compliance is set to 0 in CMDB Health Metric? How can I turn on this metric? Jun 6, 2024 · Learn how to maintain your CMDB with these essential ServiceNow functionalities. The ServiceNow CMDB Health Micro Certification exam is a Simulator assessment. Fortunately ServiceNow ships as a platform component capabilities that allow you to monitor and improve the health of your CMDB. Product documentation Find answers to your technical questions and learn how to use our products. However I am unable to add the 3 for eac Feb 24, 2025 · The CMDB Health Dashboard has been redesigned in Xanadu and moved to the CMDB Workspace, enabling ServiceNow to iterate more rapidly and improve the dashboard. Keep your data accurate and up-to-date for improved decision-making and operational efficiency. To ensure your CMDB remains in top condition, it’s essential to monitor its health using Key Performance Indicators (KPIs) and metrics. You can configure which KPIs and Jun 19, 2024 · I need to propose a solution to the customer on how to audit CMDB. I have configured Completeness and Correctness as of now. What are the different ways to audit CMDB? What things we need to consider while auditing? Are there any out of the box methods available to do auditing? Are there any scripts available to perform auditing? The last updated value on the correctness scorecard is not updating although the correctness scheduled job ran and it created results and tasks in the cmdb_health_result table. This is based on three main factors: correctness, compliance, and completeness. The percentage is shown as 99% Can you please help me understand what does 60 and 24359 values in May 27, 2025 · Hi All, We need to remove only the Compliance report from CMDB Health, Please assist how to remove. A healthy CMDB, based on health benchmarks in an organization, is essential to an effective and continuous use of the product. ) Select the CI class and select the Health section 3. In the realm of IT Service Management (ITSM Use the ServiceNow® Configuration Management Database (CMDB) application to build logical representations of assets, services, and the relationships between them that comprise the infrastructure of your organization. list to the end in left-hand navigation and then press enter, it'll take you right to it: cmdb_health_result. I suggest using this reference as a basis and adjusting it to align with our business requirements. CMDB Health dashboard consists of results from Completeness, Correctness, Compliance and each has a widget that would show the percentage of the CMDB that is complete, correct or compliant. ) Go to CI class manager 2. Additionally, the overall health count is showing as "NA. the one provided in the community ServiceNow Explore multiple methods to gain better visibility into the health of your CMDB, create complex queries on CMDB data, and remediate issues such as duplicates and stale CIs. When running the scheduled job "CMDB Health Dashboard - Relationship Compliance Processor" we get several errors in the system log as below: Table name cannot be null: java. The inclusion rules are available for metrics Completeness (Recommended, Required) and Correctness (Staleness and Orphan). Mar 12, 2023 · Better compliance: A healthy CMDB helps organizations meet compliance requirements by providing accurate and complete information about the IT infrastructure, which can be audited and reported as needed. Feb 20, 2025 · Recommended fields are stored in the CMDB Recommended Fields [cmdb_recommended_fields] table, per class. When I open the dashboard it shows N/A even though the records are present in Aug 1, 2019 · We have CMDB Health Dashboard configuration. PartnerGrow your business with promotions, news, and marketing tools Gain the visibility and information to deliver focused patient care with Healthcare and Life Sciences Management by ServiceNow. Once you click on the refresh button on one of the cards and Feb 21, 2023 · Hello Arno, Configuring CMDB health dashboard will enable in getting useful insights about the completeness, correctness and compliance of CMDB data. Details about these components are stored in the CMDB as configuration items (CIs) Sep 12, 2023 · Our organization is currently rolling out CMDB and Discovery, and Compliance is not something we are currently using at this time. Release ALL Cause The CMDB dashboard displays the string 'failure threshold reached' when the number of CIs that are failing the metric tests, reaches the failure threshold set for the metric. Health indicators such as duplicate CIs, required CI fields, and audits are evaluated and aggregated into health scores at CMDB Health calculates an aggregated score for three Key Performance Indicators (KPIs) which are correctness, compliance, and completeness, each further consisting of sub-metrics. DeveloperBuild, test, and deploy applications DocumentationFind detailed information about ServiceNow products, apps, features, and releases. Select the "Scorecard" widget. I ran all the jobs, Completeness and Compliance scorecards are updating except Correctness. Aug 13, 2025 · The CMDB Health Dashboard was designed to help admins monitor the overall health of the CMDB and quickly identity and fix any issues that surface. Key changes to the CMDB Health Dashboard dashboard include: 1. Jul 3, 2025 · In this post, I want to explore a powerful but often under-leveraged concept in ServiceNow CMDB Health — Required and Recommended fields — and how these parameters play a pivotal role in determining CMDB Completeness. CMDB Jun 15, 2023 · Hello to everybody. Nov 27, 2023 · Solved: Hey Experts, Require ur help/insights on CMDB health dashboard. In Enable and configure the CMDB Health Dashboard jobs that process CMDB Health tests, to start calculating CMDB Health scores for the completeness, compliance, correctness KPIs, associated metrics, and relationships. The overall CMDB health score consists of three Key Performance Indicators (KPIs) which are correctness, compliance, and completeness, each further consisting of sub-metrics. Feb 28, 2025 · I have been unable to create a CMDB Health Compliance audit rule to verify if laptops have SentinelOne anti-virus installed. So, I have created Health Inclusion rules on Server table for all metrics like, Required, Rec DeveloperBuild, test, and deploy applications DocumentationFind detailed information about ServiceNow products, apps, features, and releases. CMDB dashboards display CMDB health reports and let you configure the CMDB health KPIs and metrics that CIs are evaluated for. Please use this community article to post questions or iss Product documentation Find answers to your technical questions and learn how to use our products. Aug 30, 2021 · Configuration of Completeness KPI: I saw people asking how to configure 3 C’s metrics in CMDB OOB Health dashboard. What would be the reason for false. VERIFICATION: From the CMDB Group Health Dashboard, verify the Audit metric displays the following calculation. Without this vital tool for Data Governance, your CMDB will struggle to support all of the platform applications which depend on it. This will help to track the health scores on the CMDB health dashboard for those CI classes and then take actions to improve the data quality (e. PartnerGrow your business with promotions, news, and marketing tools Aug 29, 2024 · Maintaining a healthy Configuration Management Database (CMDB) is critical for IT service management. CMDB Health Dashboard job Description CMDB Health Dashboard - Completeness Score Calculation Script for calculating the completen Mar 20, 2024 · In conclusion, ServiceNow's CMDB is a vital tool for managing IT infrastructure, and the Correctness, Completeness, and Compliance schedule jobs are crucial for maintaining its data quality and May 25, 2023 · Here are the 5 steps you should take to monitor the health of your CMDB: Create a governance committee – to document and maintain a configuration management plan and to hold governance meetings. Correctness & Completeness shows same problem. I tried to comprehend using the 'indicator formula' but I was unable to figure out how to generate indicators or how to compute from cmdb_health_result table. Click on the "Configure" button at the top of the dashboard. Jun 3, 2025 · I'm trying to understand when it's appropriate to use Health Compliance Tasks versus Important Actions in ServiceNow Workspaces, especially in the context of CMDB data validation. CMDB Health stops processing for this metric in the current cycle Feb 29, 2024 · Hi All, After spending hours learning and Practicing the CMDB Fundamentals im feeling stuck at the Task 13, Task is to configure Remediation , i have used all the hints and done the below steps: 1) creating workflow 2) creating the remediation rule 3) running the correctness job in the cmdb dashbo. Each KPIs have sub- metrics that are used to determines the aggregated health of CMDB. CMDB Health KPIs and metrics The overall CMDB health score consists of three Key Performance Indicators (KPIs) which are correctness, compliance and completeness, each further consisting of sub-metrics. Enable and configure the CMDB Health Dashboard jobs that process CMDB Health tests, to start calculating CMDB Health scores for the completeness, compliance, correctness KPIs, associated metrics, and relationships. For example a tab for switch, ip router, wireless access point and so on. For example, if a CI fails in any of the submetrics, that failure count is included in the total KPI figures. Content can be increased up to 200 percent without loss of content or functionality. They show 100%, yet the details clearly show issues NOT adding up to 100%, nor even close. Let say I have in a Server dashboard 2 tabs Windows Server and Linux Server. the one provided in the community Dec 16, 2019 · CMDB Health KPIs and metrics The overall CMDB health score consists of three Key Performance Indicators (KPIs) which are correctness, compliance and completeness, each further consisting of sub-metrics. The tool allows users to evaluate these for different slices of CMDB data as well. Select a job that you want to enable or configure. list and confirm you see the metrics for Completeness, Compliance, Correctness with a state of completed. When any of these jobs are exectued their respective Scorecard's are getting updated/refreshed. Also, it provides functions to remediate issues that CMDB Health detected, to improve CMDB health. Under CI Class Manager Under Certification Template Under Certification Related List Conditions Software Ins The new CMDB dashboard provides an overall health score which is derived from three major metrics - correctness, compliance and completeness, each further consisting of sub-metrics. CMDB Health evaluates Health indicators such as duplicate CIs, required CI fields, and audits and aggregates them into health scores at the class, health group, and service levels. Nov 20, 2024 · Furthermore, It provides insights into the CMDB Health Score, which encompasses aspects such as Completeness, Correctness, and Compliance reports. These dashboards serve as comprehensive monitoring tools that help organizations maintain high-quality data in their Configuration Management Database (CMDB) and Common Service Data Model (CSDM) implementations. A robust CMDB supports various ITIL processes and provides a centralized repository of information about IT assets, known as Configuration Items (CIs). DocumentationFind detailed information about ServiceNow products, apps, features, and releases. In Each tab to have completeness, compliance and correctness for the specific class, but not to choose from CMDB Group Health list, but to be already set and dedicated. Please provide your suggestions and refer if any useful resources are available regarding this. Issue CMDB Dashboard not showing up value for any of the metrics (Staleness, correctness or compliance) due to max threshold failures. PartnerGrow your business with promotions, news, and marketing tools CMDB Health & Dashboard The CI dashboard is a central location displaying health report for an individual CI, history of changes to the CI in a timeline view, and the relation formatter. - ServiceNow University Aug 17, 2020 · How to generate a 3C dashboard with respect to my CMDB ? 3C refer to Compliance- Correctness-Completeness. May 20, 2024 · Hello, I would like to create a dashboard with different tabs for the Network services. Jan 16, 2021 · Maintaining a high quality CMDB is crucial for enterprise management solutions as CMDB is a central piece supporting critical processes and services. ServiceNow This simulator will assess your understanding of working with the CMDB Health Dashboard, various scorecards, metrics, duplication records, reclassification, CMDB Query Builder, and remediation workflows. Right-click the field's label in the form and select Configure Dictionary. Each KPI and metric is associated with a scorecard that determines its contribution to the aggregated health CommunityAsk questions, give advice, and connect with fellow ServiceNow professionals. This will help in planning the actions required to make the CMDB more complete by populating important missing attributes and to mitigate data quality issues like duplicate, stale & orphan CIs. CMDB d Nov 17, 2024 · Hello, Can we have separate completeness, compliance, correctness for each group? I want a dedicated view for each CMDB group type health. Click the percentage numbers to see the CMDB Health and CMDB Relationship Health dashboards. Thanks, Aquib May 10, 2024 · Discover a health dashboard that helps you monitor the completeness, compliance, and correctness of your CMDB. Mar 25, 2022 · In this article, I will go over the CMDB health dashboard metrics and how they are computed, and what each of them indicates. Configure the widget by giving it a title and selecting the If the CMDB Health Jobs are not enabled, the provided dashboard for CMDB Health will lack all information related to correctness, completeness and compliance. Following is the ServiceNow docs page for this Feb 21, 2023 · Hello Arno, Configuring CMDB health dashboard will enable in getting useful insights about the completeness, correctness and compliance of CMDB data. It displays health metrics as percentage scores, which users can click to access the CMDB Health and CMDB Relationship Health dashboards for deeper insights. Additional critical CMDB elements that require attention will be clearly highlighted and communicated to the technician. The Compliance Scorecard displays as 60/24359. Thus in this article I am providing t The ServiceNow CMDB is built on a single data model with a standard taxonomy, predefined semantics, consistent format, data quality standards, and common processes. The overall percentage shows the health of all CIs. Aug 28, 2024 · CMDB health dashboard: Configure the CMDB health metrics (Correctness, Completeness and Compliance) for the most important CI classes. Feb 19, 2025 · As an MLE Systems (a trusted ServiceNow implementation partner), we understand the challenges of managing CMDB health for large enterprises. In this comprehensive blog, we’ll dive deep into the best practices to ensure your CMDB remains accurate, reliable, and actionable. Aug 7, 2025 · Hi , Root Cause & Explanation: In Washington DC and earlier, the CMDB Health Dashboard used a common CI evaluation scope across all three KPIs — meaning all CIs from the configured health inclusion rules were evaluated uniformly across Completeness, Correctness, and Compliance. Correctness CIs are tested against predefined data integrity rules such as identification rules (to detect duplicate CIs), orphan CI rules, and stale CI rules. You can configure which KPIs and Jan 10, 2025 · Hello -- CMDB Workspace Health -Completeness and Correctness KPIs are not updating. To add conditions to the CMDB Health dashboard, follow these steps: Navigate to the CMDB Health dashboard by searching for "CMDB Health" in the navigation filter. PartnerGrow your business with promotions, news, and marketing tools After mapping the relationships, run the job CMDB Health Dashboard - Relationship Compliance Processor', that should fix the missing relationships. The three pillars of a healthy serviceNow CMDB Completeness, Correctness and Compliance which is adhering to established standards policies and expected configurations. In Cmdb_health_metric_status showing below list as false. CMDB Health Metric Status [cmdb_health_metric_status] If you type the table name and add . However, starting CMDB Health Dashboard - Group view lists cards with data regarding health (Completeness, Compliance, Correctness) sorted out by health group. Reduced Risk: Relationship mapping and health checks minimize downtime and disruptions. I want to create a dashboard having 3 report widget, which will help us understand how much Compliant-Correct-Complete is our CMDB. CMDB Helathdashboard is very useful to analyze the overall health of CMDB. In this ServiceNow Tutorial, Vlad Tohaneanu gives an introduction to the CMDB Health Dashboard and how to use health inclusion rules to tailor what CIs would have compliance checks done on them Aug 26, 2025 · I'm looking for some clarification and best practices on how the completeness, correctness and compliance metrics in the CMDB Health Dashboard are defined and configured The CMDB Health Dashboard serves as a central location to view detailed health reports for your CMDB at a glance. The CMDB Health dashboard serves as a central location to view detailed health reports for your CMDB at a glance. Feb 4, 2022 · Hi, in my CMDB Health Dashboard correctness scorecard is not evaluating. Nov 1, 2023 · Hello Navigate to All > Configuration > CMDB Dashboard > CMDB View, and then click CMDB Health Dashboard Jobs . Our CMDB does show we have laptops running the Sentinel Agent. Click on the "Add Widget" button. Feb 11, 2025 · Hi, I am not able to view the scorecard details, showing N/A. . Please go through this link for better clarity. Use the CMDB Health tile to see overall health metrics for CIs and relationships, to navigate to the CMDB Health and CMDB Relationship Health dashboards, and to drill down to more health details for specific CIs. The overall health percentage reflects the condition of all CIs, evaluated against three essential criteria: correctness (data accuracy), compliance (adherence to defined standards), and Jul 27, 2025 · What and where to configure 'CMDB compliance' requirements - CMDB Health? Should I use the Compliance module as show below? this uses the concept of Filters, Templates etc Once this is done, will the data reflect in CMDB health dashboard? Or Should I create the Attestation, Certification poli Sep 26, 2017 · Hi, CMDB Health Inclusion Rules are introduced in Jakarta release and helps selecting specific CI's from specific classes before running the CMDB Health Dashboard measurements. Calculates the KPI [Completeness, Correctness, Compliance] score as the ratio of all failed configuration items (CI) to the total CIs across sub-metrics. Aug 8, 2019 · What are some changes you made to the CMDB Health Dashboard in regards to Correctness, Compliance, and Completeness metrics? Did you automate any tasks associated against any particular CI classes? May 25, 2024 · ServiceNow CMDB dashboard helps companies get clarity on their CMDB data and the CI relationship health through reports that depict the following 4 KPIs – Correctness, Compliance, Completeness, and Relationships. lang. Every ServiceNow application uses this data model, ensuring that the ServiceNow CMDB delivers value out of the box and that ServiceNow applications work seamlessly with each other. ) Click a KPI item, Completeness, Compliance, or Correctness - There you can see threshold values For more info - Configure CMDB Health scorecard thresholds When CMDB Health Dashboard jobs Completeness/Correctness/Compliance are run, the results would be populated into the cmdb_health_result table from the below two Jun 6, 2025 · Source CI search feature of CMDB workspace ServiceNow CMDB health This feature shows health metrics for CIs and their relationships. Without this foundation, CMDB efforts can stall or produce unreliable data that undermines trust and automation. Mar 20, 2025 · Hello Experts, With the recent upgrade to Xanadu, the CMDB Health dashboard was moved to CMDB Workspace. Each KPI and metric is associated with a scorecard that determines its contribution to the aggregated health at the overall CMDB level, class, and CI level. Compliance The CMDB data is From the Xanadu release, the CMDB Health Dashboard has been redesigned and moved to the CMDB Workspace. Metric = Recommended Out of the box thresholds are: Lower Threshold = 33 Upper Threshold = 67 Can anyone help me with the steps. CMDB Health overview CMDB Health Monitors and helps maintain the integrity and effectiveness of the CMDB. Why isn’t there a single aggregated score representing CMDB health? Completeness, Compliance and Correctness are completely different pivots across which the health of CMDB is gauged. CMDB Health Dashboard - Completeness Score Calculation CMDB Health Das Especially if you have no prior ServiceNow experience, CMDB readiness means aligning your teams, understanding your data, and setting realistic goals. What is configuration management? Configuration management is maintaining computer systems, applications, network devices, and other IT components to help ensure that they perform as expected, especially after upgrades and enhancements. Nov 8, 2018 · I have set-up the Compliance in CMDB Health Dashboard for Windows and Linux Servers ( both Physical and Virtual), and ran the scheduled job for Compliance. We were monitoring some principle classes using the group view. Right now it is creating task per CIs with missing information to the managed by group. Dec 16, 2019 · CMDB Health KPIs and metrics The overall CMDB health score consists of three Key Performance Indicators (KPIs) which are correctness, compliance and completeness, each further consisting of sub-metrics. Oct 30, 2024 · The CMDB Health Dashboard has been redesigned in Xanadu and moved to the CMDB Workspace, enabling ServiceNow to iterate more rapidly and improve the dashboard. It allows the test taker to show their knowledge by reading a scenario, doing the work to meet a set of requirements based on the scenario, and verifying their work is done correctly. 🔍 What is CMDB Completeness? Completeness is one of the 3 pillars of CMDB Health (alongside Correctness and Compliance). ImpactAccelerate ROI and amplify your expertise. Now we have all missing suggested relationship defined for hosted on: hosts relation and that cleared the non-compliant entries from the dashboard. The Relationship percentage shows the ServiceNow Explore multiple methods to gain better visibility into the health of your CMDB, create complex queries on CMDB data, and remediate issues such as duplicates and stale CIs. You can use Compliance Templates and Audits to evaluate records for any table in the ServiceNow system, not just those tables extending the Configuration Item [cmdb_ci] table. Automate rule updates to enhance scalability, accuracy, and efficiency in CMDB management, ensuring your IT assets stay aligned with your organization’s evolving needs. The CI The health of the CMDB data is monitored and reported for the following KPIs, each further consisting of sub-metrics: Completeness CIs are tested for required and recommended fields that are not populated. The main capability Mar 20, 2025 · Hello Experts, With the recent upgrade to Xanadu, the CMDB Health dashboard was moved to CMDB Workspace. 4. But now that CMDB health Dashboard calculations have changed and we need to specify the compliance rule in order for us to get t Mar 31, 2025 · After setting up health compliance audits by class how do you aggregate the scores into the health dashboard? Oct 16, 2024 · The compliance rules for the specified infrastructure devices are established according to the Out-Of-Band (OOB) standards. - ServiceNow University Sep 2, 2022 · can anyone provide steps to task 6 configure desired state audit rule, this is for the san diego health simulator. Please, if somebody can assist me, I want to compute the compliance %. list -- for example. In each tab I would to add completeness, compliance and correctness for each class in the tabs. You can configure which KPIs and Mar 14, 2023 · Only Admins are able to view the CMDB Health Dashboard tab for scheduled jobs, which provides a list of calculated scores for completeness, compliance, correctness, relationship compliance, relationship calculation and top task generating CI's. Sep 19, 2024 · 🚀ServiceNow CMDB Health Dashboard🚀 ServiceNow CMDB Health Dashboard is an aggregation of key CMDB metrices which could help you measure the CMDB health and improve, here is a quick snapshot about CMDB health dashboard. There are separate jobs for each of the metric: Completeness, Compliance, Correctness. It's important to ensure that the CMDB is in compliance with these requirements to minimize risks and ensure accountability. Sep 12, 2024 · CMDB Health Monitoring: Regularly use the CMDB Health Dashboard to monitor and address data quality issues like duplicate CIs, ensuring the correctness, completeness, and compliance of your data. Here, I have a query on percentage showing up on the Completeness, Correctness and Compliance. CMDB 健全性スコアカード全体 全体的な CMDB 健全性スコアカードは、 正確性、コンプライアンス、、および完全性の 3 つの重要業績評価指標 (KPI) の計算です。 各 KPI には、CMDB の集計された健全性を判断するために使用されるサブ測定基準があります。 Jul 29, 2025 · The CMDB and CSDM Data Foundation Dashboards are powerful ServiceNow features that provide visibility into the health and quality of your configuration data. Make use of these dashboards to continuously monitor the state of your CMDB. And what are the best practices to maintain the CMDB. May 11, 2022 · This simulator, part of the CMDB Fundamentals course on Now Learning, will assess your understanding of working with the CMDB Health Dashboard, various scorecards, metrics, duplicate CIs, CI reclassification, Query Builder, and remediation. Mar 31, 2025 · Reliable Data: CMDB Health Monitoring ensures accurate, complete CI information for decision-making. CMDB Compliance is a tool set that enables administrators to certify CMDB data for correctness and fix any discrepancies found in the data. Health Dashboard Overview: Health Dashboard is divided into three parent metrics (Completeness, Correctness, Compliance) and each of the parent metrics contain child metrics and can be observed CMDB Health Dashboards content reflows at different screen widths without loss of information or functionality, and without requiring scrolling in two dimensions. oulafj cikdv nbglve fnlp tziv nlvv ysx rqg hlyojypa ose ikrnb aqanjnr brfo gpkyzs blhz